HR Generalist, Talent & Employee Relations

HR Generalist, Talent & Employee Relations 

Get to Know SwiftConnect

At SwiftConnect, we are the trailblazers in the realm of connected access enablement. Our passion lies in crafting seamless and elegant interactions for our customers, ensuring their users digital pass is always at fingertips – be it on their phone, watch, or anywhere it needs to be. We specialize in powering the next generation of connected access experiences, serving the needs of commercial real estate owners and enterprises spanning various leading industries.

Our cutting-edge platform seamlessly integrates with existing mobile platforms, credential technologies, and business systems delivering authorized access to everything, everywhere, all through a centralized access management system.

At the heart of our mission is the desire to connect people with the right place at the right time. Behind our cutting-edge solutions, you’ll find a tech-savvy team relentlessly driven by the company’s mission. We’re problem-solvers with unshakable grit and an entrepreneurial mindset that keeps us ahead of the curve. When you step into the world of SwiftConnect, you’re not just applying for a job; you’re seizing the opportunity to redefine the future by helping people navigate their world better.

The Perfect Match

The HR Generalist, Talent and Employee Relations owns the full recruitment cycle for SwiftConnect and provides hands-on support across employee relations matters, including performance management documentation, workplace investigations, and coordination with outside counsel. This role partners closely with the VP of HR and HRBP, and plays a key part in supporting our team through a major acquisition and global growth, including direct support to newly acquired employees. You are a self starter who can independently manage a full recruitment pipeline while also bringing sound judgment and discretion to sensitive employee matters.

Your Impact

Talent Acquisition

• Own the full recruitment cycle end to end, from intake with hiring managers through offer negotiation and close

• Build and manage sourcing strategy for open roles, including passive sourcing where needed

• Design and coordinate interview processes, including structured interview guides and debrief facilitation

• Manage the candidate experience from first contact through onboarding handoff

• Prepare offer letters and support compensation discussions in partnership with the VP of HR

• Maintain ATS records and report on recruitment metrics such as time to fill, pipeline health, and source effectiveness

Employee Relations:

• Support the VP of HR and HRBP in facilitating performance enablement initiatives, including performance plan documentation, goal setting, and tracking milestone progress

• Partner with managers on initial intake and guidance for workplace matters, ensuring consistent and fair application of company policies

• Coach and empower managers on effective communication, continuous feedback, and performance alignment

• Promote a fair, compliant, and inclusive work environment by assisting leadership with objective issue resolution and employee guidance 

• Support HR leadership on sensitive workplace matters, maintaining high confidentiality and aligning solutions with company policies and local labor laws 

• Maintain accurate, confidential employee relations case files

• Assess workplace scenarios thoughtfully, escalating complex or high-risk matters to HR leadership with clear context and recommended next steps

• Support the growing talent pool as the company expands globally, including recruitment and employee onboarding.

• Identify workplace trends and feedback to help HR leadership proactively enhance employee engagement, retention, and team health 

Interim Coverage

• Provide backup coverage for day to day HR operations, including onboarding logistics, benefits enrollment support, and HRIS updates

General HR Support:

• Participate as a secondary point of contact for employee HR inquiries

• Support compliance efforts by flagging concerns related to employment laws and internal policies

• Contribute to HR reporting and administrative tasks 

• Provide input on policy development, particularly where it intersects with recruitment or employee relations

• Support employee engagement initiatives, such as contributing ideas or helping execute events

• Contribute to other HR projects and initiatives as the team expands globally

The Winning Formula 

• 4 to 6 years of experience in an HR generalist, recruiter, or employee relations role, ideally including full cycle recruitment ownership

• Bachelor's degree in Human Resources Management or equivalent certifications

• Demonstrated experience drafting sensitive HR documentation such as PIPs or investigation notes

• Strong judgment and discretion when handling confidential employee matters and privileged legal correspondence

• Excellent organizational and communication skills

• Familiarity with HRIS and ATS systems

• Ability to work independently and manage competing priorities in a fast paced environment

• Experience supporting global or multi country teams is an asset

• Familiar with systems such as Google Drive, Slack, Zoom 

• Bilingualism (French & English) is a must 

Benefits

• Vacation Days: 4 weeks + 1 week when the office is closed during the holidays (discretionary)

• Sick/Personal Days: Flexible

• 100% remote or hybrid: you choose (our office is located in Downtown Montreal)

• Group Insurance (Canada Life): As of first day

• Employee Assistance Program: As of first day

• Telemedicine (Dialogue): As of first day

• Group RRSP (Desjardins): As of first day - with employer contribution in a DPSP (matching up to 4% of base salary)

• Borrowed IT Material: Laptop (this will be sent to you prior to your first day)

• WFH Allowance: one-time allowance of $500 CAD for material to help upgrade your home office

• Telecom Allowance: 50$/month for phone and internet (deposited directly into your pay)

• Employee Stock Options

Why Join Us

• Join a CRE-Tech pioneer that leads the connected access enablement industry

• Work with state-of-the-art technology that shapes the future of connected access experiences

• Play a crucial role within the HR team and have a direct impact on how people interact with spaces and places

• Chart your career growth path with us as our company expands, creating potential advancement opportunities

• Immerse yourself in an environment that fosters creativity, encourages fresh ideas, and celebrates innovation

• Receive a competitive salary and benefits package to recognize your contributions

Join us and become part of a team that doesn’t just meet expectations; we exceed them. Elevate your career, make a meaningful impact, and celebrate your contributions.

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Généraliste Ressources Humaines, Acquisition de talents et relations avec les employés

 

Découvrez SwiftConnect

Chez SwiftConnect, nous sommes des pionniers dans le domaine de la facilitation de l'accès connecté. Notre passion réside dans la création d'interactions fluides et élégantes pour nos clients, garantissant que le laissez-passer numérique de leurs utilisateurs est toujours à portée de main, que ce soit sur leur téléphone, leur montre, ou n'importe où il doit être. Nous nous spécialisons dans l'alimentation de la prochaine génération d'expériences d'accès connecté, répondant aux besoins des propriétaires immobiliers commerciaux et des entreprises dans diverses industries de premier plan.

Notre plateforme de pointe s'intègre de manière transparente aux plates-formes mobiles existantes, aux technologies de credentialing et aux systèmes commerciaux, offrant un accès autorisé à tout, partout, le tout grâce à un système centralisé de gestion des accès.

Au cœur de notre mission se trouve le désir de connecter les personnes au bon endroit au bon moment. Derrière nos solutions de pointe, vous trouverez une équipe technophile animée par la mission de l'entreprise. Nous sommes des résolveurs de problèmes avec une détermination inébranlable et un état d'esprit entrepreneurial qui nous maintient en avance sur la courbe. Lorsque vous entrez dans le monde de SwiftConnect, vous ne postulez pas seulement pour un emploi; vous saisissez l'opportunité de redéfinir l'avenir en aidant les gens à mieux naviguer dans leur monde.

La Combinaison Parfaite

Le/La généraliste RH, Acquisition de talents et Relations avec les employés assume l'ensemble du cycle de recrutement pour SwiftConnect et offre un soutien concret dans les dossiers de relations avec les employés, notamment la documentation liée à la gestion du rendement, les enquêtes en milieu de travail et la coordination avec les avocats externes. Cette personne collabore étroitement avec la vice-présidente des RH et la ou le partenaire d'affaires RH, et joue un rôle clé dans l'accompagnement de notre équipe pendant une acquisition majeure et une croissance à l'échelle mondiale, y compris le soutien direct aux employés nouvellement acquis. Vous êtes une personne autonome, capable de gérer de façon indépendante un cycle complet de recrutement tout en faisant preuve de jugement et de discrétion dans les dossiers sensibles touchant les employés.

Votre Impact

Acquisition de talents

• Assumer l'ensemble du cycle de recrutement, de la rencontre initiale avec les gestionnaires d'embauche jusqu'à la négociation et la conclusion de l'offre

• Élaborer et gérer la stratégie de sourcing pour les postes ouverts, y compris le sourcing passif au besoin

• Concevoir et coordonner les processus d'entrevue, y compris les guides d'entrevue structurés et l'animation des rencontres de bilan

• Gérer l'expérience candidat, du premier contact jusqu'au transfert vers l'intégration

• Préparer les lettres d'offre et appuyer les discussions salariales en collaboration avec la vice-présidente des RH

• Tenir à jour les dossiers dans le système de suivi des candidatures (ATS) et produire des rapports sur les indicateurs de recrutement, tels que le délai de dotation, la santé du bassin de candidatures et l'eff