Lead File Handler

As part of our on-going growth strategy, we are looking for a Lead File Handler to join our Industrial Disease team in Liverpool to help service their ever-growing roster of clients across Industrial Disease. Take ownership of your own caseload, including NIHL and other disease claims, while making a real impact on clients’ outcomes. Play a key role in shaping team strategy, mentoring junior colleagues, and identifying opportunities for innovation and growth. Join a dynamic, supportive, and sociable team with excellent career development opportunities. Key Responsibilities Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims. Conduct investigations with Insurers and Insureds, gather and assess witness statements, instruct and liaise with experts. Attend court appointments, conferences, and trials, ensuring deadlines and court timetables are met. Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication. Mentor and develop Assistant File Handlers, ensuring all work aligns with SRA Standards & Regulations and Keoghs Values. Skills, Knowledge & Expertise Demonstrates strong technical proficiency in handling NIHL disease claims as a Strong technical proficiency in NIHL claims; experience in other disease matters is a plus. Effective negotiator with excellent interpersonal, listening, and communication skills. Highly self-motivated, able to prioritise, organise, and work under pressure while maintaining attention to detail. Proactive contributor to team growth, sharing knowledge, supporting training, and improving processes. WHY APPLY: Be part of a fast-growing, respected team where your work makes a difference. Access career development, mentoring, and leadership opportunities. Work in a friendly, professional environment that values innovation, collaboration, and results. Job Benefits 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service – after 1 years’ service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme* Tech Scheme* Season Ticket Loan* Gym Flex* Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets *after successfully completing probation