Product Planner

About Us As a market leader in Business Process Optimisation and IT services for over 20 years, Canon BusinessServices Centre Philippines helps organisations optimise, automate, and transform their operations, settingthem up for greater growth. We work collaboratively with customers to get the results they want, deliveringbespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeingthem up to focus on what sets them apart.We’re trusted by industry leaders because of our dedicated customerfocus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the bestservice management experience possible, many clients have partnered with us for more than a decade. Thesolutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stayahead.When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll beempowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success. Essential duties Monitor & maintain accurate stock levels across Oceania Maintain Product profiles in ERP system as required Forecast demand for Canon Inc. and local products using sales history and inventory targets Execute Inventory related transactions in line with established processes Learn and maintain proficiency in Canon Inc. and vendor systems, as applicable Provide timely and adequate reports, stock availability information and ETAs to stakeholders Collaborate effectively with internal and external stakeholders to ensure smooth operations and resolve issues promptly Identify and implement opportunities for process improvement Financial/Commercial Ensure correct use and protection of Canon assets Identify cost saving opportunities and recommend periodic write-offs Support initiatives to reduce aged stock through proactive sales strategies. Customer Respond to customer inquiries promptly and accurately Effectively handle customer feedback in accordance with company guidelines to maintain high satisfaction levels Process Manage backorders and stock allocations Maintain Inventory data within ERP for operational continuity Manage procurement, forecasting, and stock analysis to achieve optimum supply ratios Review slow moving inventory and take collaborative action to minimise write offs Gain and maintain knowledge of model configurations People Foster collaborative relationships with internal teams Promote vision and values of division and company Identify skill and knowledge gaps and work with team leader/manager to address development needs Ensure compliance with all Canon policies and procedures Project Deliver allocated projects within agreed timelines Qualifications Demonstrated experience in product planning, inventory coordination or supply chain management Advanced Microsoft Excel skills (including macro and pivot) Strong analytical and problem-solving skills Skill in identifying inventory-related issues and developing effective solutions to minimise customer impact Proficiency in ERP systems (Microsoft D365 preferred) and familiarity with Power BI for reporting and analytics Technical aptitude to understand product configurations Relevant tertiary and/or industry qualifications If this sounds like you, we’d love you to apply! We believe in the power of an inclusive and diverse workforce.We trust you will bring your authentic self to work, and we will focus on making sure that together, we make astrong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance,and productivity. As an equal opportunity employer, all applicants will be considered. Benefits/perks may varydepending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application. Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps.