Supervisor-Housekeeping

POSITION SUMMARY The Housekeeping Supervisor is responsible for supervising daily housekeeping activities and ensuring high standards of cleanliness, hygiene, and guest satisfaction throughout the hotel. The position involves coordinating housekeeping staff, inspecting guest rooms and public areas, monitoring daily tasks, and ensuring compliance with hotel standards and procedures. Reports directly to the Housekeeping Manager. Key Requirements • ⁠ ⁠ Strong organizational, time-management, and leadership skills. • ⁠ ⁠ Excellent attention to detail and knowledge of hotel cleanliness and hygiene standards. • ⁠ ⁠ Good communication and interpersonal skills, with the ability to supervise and motivate a team. • ⁠ ⁠ Ability to work under pressure, multitask, and solve problems efficiently. • ⁠ ⁠ Knowledge of housekeeping procedures, cleaning products, equipment, and safety regulations. • ⁠ ⁠ Ability to work independently and as part of a team. • ⁠ ⁠ Flexibility to work shifts, weekends, and holidays. Key Responsibilities • ⁠ ⁠ Supervise daily housekeeping activities and ensure that all assigned tasks are completed efficiently and according to hotel standards. • ⁠ ⁠ Coordinate and monitor the work of room attendants and public area cleaners. • ⁠ ⁠ Conduct regular inspections of guest rooms and public areas to ensure cleanliness, hygiene, and compliance with hotel standards. • ⁠ ⁠ Assign daily tasks to housekeeping staff and monitor their performance and productivity. • ⁠ ⁠ Coordinate with the Maintenance department to ensure timely room readiness and prompt resolution of maintenance issues. • ⁠ ⁠ Provide guidance, training, and support to housekeeping employees to maintain high service standards. • ⁠ ⁠ Monitor the proper use of cleaning supplies, linen, guest amenities, and housekeeping equipment. • ⁠ ⁠ Respond to guest requests and complaints professionally and ensure timely resolution. • ⁠ ⁠ Report maintenance issues, damaged equipment, and any operational concerns to the management team. • ⁠ ⁠ Ensure compliance with health, safety, hygiene, and hotel operating procedures. • ⁠ ⁠ Assist the Assistant Housekeeping Manager and Housekeeping Manager in maintaining smooth daily operations and improving departmental efficiency. • ⁠ ⁠ Prepare daily reports and communicate important updates to housekeeping management. Expected Contribution to the Department: The Housekeeping Supervisor plays an important role in maintaining high cleanliness standards, ensuring efficient daily operations, supporting housekeeping staff, and contributing to excellent guest satisfaction and overall hotel service quality At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.