Business Analyst

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Business Analyst in the Transformation Delivery Hub, you'll play a key role in supporting the successful delivery of projects and change initiatives by understanding business needs, analysing processes, managing requirements, and helping shape solutions that deliver meaningful business outcomes. This role is responsible for independently delivering business analysis activities across small to medium-sized initiatives and workstreams. You'll work closely with stakeholders, subject matter experts and delivery teams to investigate business challenges, define requirements, evaluate solution options and support implementation activities. You will contribute to improved business processes, better customer outcomes and successful change delivery while building strong stakeholder relationships across the organisation. Role Type: Permanent Role Location: Acacia, Manyata Tech Park Work Hours: 7:00am - 4:00pm Note 1: The standard work schedule for this role is 7:00 AM to 4:00 PM. However, candidates are expected to remain flexible and may be required to work earlier shifts depending on project commitments and stakeholder engagements. Note 2: There are multiple vacancies available for this role. Successful candidates may be matched to any of the available positions based on their experience, skills and business needs. What will your day look like? As a Business Analyst, you will: Investigate business problems, opportunities and operational challenges to support solution design and decision-making. Gather, analyse and manage business, functional and non-functional requirements throughout the project lifecycle. Facilitate workshops and stakeholder discussions to gather insights, build consensus and drive outcomes. Analyse current and future-state processes, identifying opportunities for optimisation and improvement. Develop business process maps, workflows and analysis artefacts to support solution delivery. Evaluate solution options, risks, benefits, costs and business impacts. Manage requirements traceability, prioritisation and change control activities. Build strong stakeholder relationships and communicate complex concepts clearly across diverse audiences. Support User Acceptance Testing (UAT) and validate that solutions meet business requirements. Contribute to business readiness, change implementation and adoption activities. Apply established business analysis methods, tools and governance practices to ensure quality outcomes. What will you bring? To grow and be successful in this role, you will ideally bring: Requirements elicitation, analysis and management skills. Business process analysis and process improvement experience. Strong problem-solving, analytical thinking and root cause analysis capabilities. Workshop facilitation and stakeholder engagement skills. Experience managing requirements traceability and documentation. UAT planning, coordination and solution validation experience. Knowledge of Agile and Waterfall delivery methodologies. Process modelling tools such as Visio, BPMN or similar. Data analysis and interpretation skills. Strong communication, influencing and relationship management capabilities. Exposure to business case development, feasibility assessments or change initiatives will be advantageous. You're not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you. So why join us? ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong. We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services. We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support. To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 126564. Job Posting End Date 28/10/2026, 11.59pm, (Melbourne Australia)