Deputy Manager - Branch Operations

Role Summary TAT Ensure TAT is achieved as per agreed SLA Quality & FTR 99% Quality & FTR needs to be maintained across all line of Business Stake Holder Management Ensure to manage internal and external stakeholders and according to give the feedback, ensure smooth transactions and process improvement, better relations. Productivity & Process Improvement Ensure Optimum utilization of resources and individual productivity of resources are measured accordingly. To indentify process gaps and suggest for improvements ​​​​​​​Compliance Nil compliance, Audit deviations OR impact on overall Operations audit - Satisfactory Audit rating . Key Accountabilities/ Responsibilities Stakeholder interfaces Experience 1-4 years Education Any Graduate or MBA preferably