IT Support Specialist - Part-Time

Utilities One Group is a US-based company driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider, we support the telecom, power, water, renewable energy, and data center sectors through high-quality services and specialized consulting. Our greatest strength is our people, whose expertise, collaboration, and integrity help deliver meaningful results and lasting impact. We are looking for a skilled and proactive Part-Time IT Support Specialist to support the day-to-day IT operations of our office in Gurugram, Sector 61. Employment Type: Part-Time. Work Schedule: 5:00pm - 10:00pm (IST) – Fully on Site (No Hybrid, No WFH). Location: EMAAR Digital Green, Tower B, Golf Course Road Extension, Sector 61, Gurugram, Haryana – 122011. Key Responsibilities Technical Support: Provide on-site IT support, troubleshooting hardware, software, and connectivity issues. Workstation Setup & Maintenance : Set up employee workstations, install and maintain Windows 10/11 devices, and configure hardware, peripherals, drivers, and BIOS/UEFI settings. Microsoft 365 Administration : Manage user accounts, licenses, and troubleshoot Microsoft 365 applications, including Outlook, Teams, and Entra ID. Device Management : Support device enrollment, compliance, and application deployment through Microsoft Intune and Windows Autopilot. Network Support : Troubleshoot LAN, Wi-Fi, VPN, and firewall issues, and maintain network cabling and patch panels. IT Infrastructure Maintenance : Monitor and maintain server room equipment, including racks, UPS systems, cooling, power connections, and cabling. IT Asset Management : Maintain accurate IT inventory records, track equipment assignments, and document hardware changes. Remote IT Coordination & Reporting : Coordinate with the remote IT team, follow technical instructions, and provide updates on IT issues and resolutions. Skills, Knowledge and Expertise Experience : Minimum 1 year of experience in IT support, desktop support, or system administration. Windows Operating Systems : Proficiency in Windows 10/11 installation, imaging, configuration, troubleshooting, drivers, and BIOS/UEFI settings. Hardware Troubleshooting : Hands-on experience diagnosing, repairing, and maintaining laptops, desktops, printers, and peripherals. Lenovo ThinkPad experience is a plus. Microsoft 365: Knowledge of Microsoft 365, Entra ID, user and license management, and Outlook and Teams troubleshooting. Endpoint Management : Experience with Microsoft Intune and Windows Autopilot for device enrollment, compliance, and application deployment. Networking & Security : Knowledge of TCP/IP, DHCP, DNS, VLANs, Wi-Fi, cabling, VPNs, and firewall basics. FortiGate experience is a plus. IT Infrastructure & Asset Management : Familiarity with server room equipment, rack mounting, UPS systems, cable management, and IT inventory tracking. Communication & Independence : Good English communication skills, strong problem-solving abilities, and the ability to work independently and coordinate with remote IT teams Benefits Competitive salary package; One Way cab facility - Drop only. (Applicable, if Candidate is residing within 20KM of radius from office location) Being part of an international, dynamic work environment; Professional development (seminars, courses); Opportunity to work in a fast-growing international company with significant impact in its industry.