Personal Banker-Inbound_BRANCH BANKING_0466_1414_1006914

About the Role We are seeking a customer-focused and sales-driven Personal Banker (Inbound) to manage walk-in customer relationships, deliver exceptional banking services, and drive sales of banking products. The role involves understanding customer needs, providing financial solutions, and achieving business targets while ensuring a superior customer experience. Key Responsibilities Attend to walk-in and existing customers visiting the branch. Build and maintain strong customer relationships. Identify customer needs and recommend suitable banking products and services. Drive sales of: Savings Accounts & Current Accounts Fixed Deposits Credit Cards Personal Loans & Home Loans Insurance Products Investment & Wealth Products Generate referrals and cross-sell opportunities. Ensure timely resolution of customer queries and service requests. Complete customer onboarding and account opening processes. Adhere to KYC, AML, and regulatory compliance requirements. Achieve assigned sales and service targets. Eligibility Criteria Graduate/Postgraduate in any discipline. 1-5 years of experience in Banking, Financial Services, Insurance, or Sales. Freshers with strong communication skills may also be considered. Required Skills Relationship Management Customer Service Orientation Sales & Cross-Selling Communication and Interpersonal Skills Problem Solving Ability Banking Product Knowledge Target-Oriented Approach What We Are Looking For Strong customer-centric mindset. Ability to build rapport and trust with customers. Passion for sales and business development. Excellent verbal and written communication skills. Team player with a positive attitude and willingness to learn. Preferred Background Candidates from Retail Banking, NBFCs, Insurance, Wealth Management, Financial Services, Telecom, and Customer-Facing Sales roles are encouraged to apply.