Salesforce Developer - Service Cloud

Req ID: 395419 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Developer - Service Cloud to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Experience: 4+ years of Salesforce development experience Role Summary We are seeking a Salesforce Developer to design, develop, integrate, test, deploy, and support enterprise Salesforce solutions. The ideal candidate will have strong hands-on experience in Apex development, Lightning Web Components (LWC), integrations, and Salesforce platform customization. The role requires close collaboration with Product Owners, Business Analysts, Architects, QA, and DevOps teams to deliver scalable, secure, and high-quality Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Key Responsibilities Salesforce Development & Delivery • Analyze business requirements and develop scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, Trigger Frameworks, Batch Apex, Queueable Apex, Future Methods, and Scheduled Apex. • Configure and enhance Salesforce using Flows, Validation Rules, Approval Processes, Custom Metadata, Custom Objects, Record Types, and Page Layouts. • Participating in Agile ceremonies, sprint planning, backlog refinement, and release activities. • Optimize SOQL/SOSL queries, application performance, scalability, and compliance with Salesforce governor limits and development best practices. Integrations, Data & Platform Management • Develop and support integrations using REST APIs, SOAP APIs, Platform Events, Change Data Capture (CDC), and enterprise middleware platforms such as MuleSoft, Boomi, or similar solutions. • Support data migration, Bulk API processing, Large Data Volume (LDV) implementations, data quality initiatives, integration monitoring, logging, error handling, troubleshooting, and performance optimization. • Develop secure, reusable, and maintainable solutions aligned with enterprise architecture standards. Preferred Certifications Required • Salesforce Certified Platform Developer I and Salesforce Certified Administrator Preferred • Salesforce Certified Platform Developer II, Salesforce Platform App Builder, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .