SR. ENGINEER PLM SUPPORT

Function D&IT Pay Band M2 Role To drive the end-to-end strategy, deployment, and operational excellence of the Product Lifecycle Management (PLM) enterprise ecosystem. The role holder serves as the strategic bridge between corporate business stakeholders and technical execution teams, managing development and support streams while pioneering digital transformation through integrated Teamcenter, Mendix low-code applications, and Artificial Intelligence (AI/ML) frameworks. A purpose driven role for you Delivery & Operations Management  Team Governance: Direct, mentor, and manage both the PLM Development team and the Production Support team across Agile delivery cycles  Release & Execution Management: Oversee the release pipeline to guarantee that new functionalities, configurations, and customizations are deployed on time, within scope, and with minimal risk.  Operational Continuity: Ensure existing PLM processes, workflows, and server environments operate smoothly. Oversee SLA compliance, system health, and escalation pathways for production support issues Business Alignment, Architecture & UAT Ownership  Requirement Engineering: Act as the primary technical point of contact for corporate business teams to interactively capture, analyze, and translate complex engineering requirements into clear, scalable technical specifications.  End-to-End Solution Architecture: Design robust, scalable PLM solutions that seamlessly integrate Teamcenter with Mendix applications and AI middleware, ensuring alignment with enterprise IT standards. UAT Ownership: Partner with business representatives to define rigorous testing criteria. Lead and conduct User Acceptance Testing (UAT) sessions to secure business sign-off prior to production deployment. Advanced Ecosystem Customization & Innovation  Customization Standards: Ensure best-in-class implementation of server-side (ITK C++) and client-side (SOA, Java, TypeScript) customizations.  Low-Code & Analytics: Drive the adoption of modern web apps via Mendix and advanced data analytics via TCRA to unlock deep business insights from PLM data.  AI Implementation: Lead AI innovation initiatives, mapping out use cases where predictive models or Generative AI can optimize day- to-day engineering mechanics. A Day in the life A day in life will be around driving the end-to-end strategy, deployment, and operational excellence of the Product Lifecycle Management (PLM) enterprise ecosystem. The role holder serves as the strategic bridge between corporate business stakeholders and technical execution teams, managing development and support streams while pioneering digital transformation through integrated Teamcenter, Mendix low-code applications, and Artificial Intelligence (AI/ML) frameworks. Academic Qualification & Experience Bachelor / Master’s degree in Engineering (Computer Science /Information Technology) ● Minimum 9+ years of hands-on experience in Teamcenter Development & Administration. ● 2+ years of direct experience leading or managing technical teams (development and support) within enterprise environments. ● Extensive background interacting with corporate stakeholders to gather requirements and scope technical solutions. ● Proven experience running formal User Acceptance Testing (UAT) with non-technical business users. Technical Skills/Knowledge ● Siemens Ecosystem Expertise: Deep architectural knowledge of Siemens Teamcenter, including BMIDE, Workflow Designer, Access Manager, Organization module, Structure Manager, Change Management, PLM XML Export/Import, FSC configuration, Solr/Indexer, and Dispatcher. ● Data Modeling (BMIDE): Expert-level schema design (custom Business Objects, Subtypes, LOVs, GRM Rules, Naming/Revision rules, Closure Rules, Variant Configuration) alongside leading hot/cold package deployments and live updates . ● Server-Side Customization (ITK & C++): Advanced development of custom Action/Rule Handlers utilizing Teamcenter Integration Toolkit (ITK) C/C++ APIs to extend workflow behaviors; ability to build standalone command-line batch utilities. ● Client & Web Customization (SOA & Java/TS): Custom coding of Teamcenter SOA services and Active Workspace (AWC) UI extensions using Java, JavaScript, or TypeScript (including stylesheets, tiles, collections, and panels). ● Mendix Low-Code Development & Enterprise Integration: Architecting custom web/mobile applications on Mendix to open PLM data access to non-traditional users. Fluid, bidirectional integration of Mendix with Teamcenter via OData, RESTful APIs, and Teamcenter Services. ● Analytics & BI (TCRA): Development and deployment of advanced dashboards and reports using Teamcenter Reporting and Analytics (TCRA) to optimize cycle times and track change management metrics. ● AI/ML Innovation & Data Prep: Hands-on exploration/implementation of AI concepts in PLM (e.g., automated part classification, predictive maintenance, impact analysis, or GenAI/LLM documentation search). Scripting abilities to clean and prepare complex PLM data sets for AI model consumption. ● DevOps: Thorough knowledge of code repositories (Git/SVN), CI/CD pipelines, and automated deployment methodologies. Behavioural Skills ● Analytical Problem Solver: Excellent debugging skills with the ability to isolate environment faults from application runtime code bugs across multiple connected systems (Teamcenter, Mendix, AI APIs). ● Innovation Mindset: Passionate about learning adjacent technologies and creatively applying them to traditional PLM workflows. ● Clear Communicator: Strong technical documentation and presentation skills, with the ability to map complex, multi-platform logic into digestible architecture diagrams for technical teams and corporate leadership alike. What will it be like to work for Hero About Hero