2nd Street Express QSR Attendant - Full Time - Day Shift

ESSENTIAL DUTIES AND RESPONSIBILITIES Primary duties and responsibilities include, but are not limited to, the following: • Promptly welcome all guests and ensure they receive responsive, professional, and gracious service at all times. Anticipate the guests’ needs and respond appropriately with a sense of urgency to maintain a productive working relationship with all guests. • Effectively communicate with management, chefs, and culinary staff in order to fulfill and address any issues or needs requested by guests and other team members. • Facilitate the payment of guest checks by processing cash, credit cards, room charges, or special billing by taking food and beverage orders and inputting them into the POS system. • Responsible for recording all financial data required by accounting and controlling the issue and return of all guest checks. • Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance, and secure bank. • Sweep floors; wipe counters; empty trash; keep side stations and storage areas clean and organized. • Ensure all machines are cleaned properly; set up to go/pick up area including filling the condiments area. • Maintain clean and sanitary workstations within Servsafe and GSR guidelines including but not limited to setting/resetting/cleaning tables and service counters in dining room during and after service periods. • Assist the kitchen in expediting the service process in order to maintain the flow of service. • Responsible for taking, compiling, delivering, and putting away warehouse orders. • Safely prepare all food prep and food items in accordance with standard hotel recipes and specifications. • Ensure good turnover of products by practicing proper rotation and monitoring product quality and production flow. • Participate in the activities of cooks and other team members involved in preparing, cooking, and presenting food in accordance with hotel productivity standards, cost controls and special needs. • Any other duties as assigned within the scope of this position. KNOWLEDGE/SKILLS/ABILITIES • Ability to operate a cash register, adding machine/calculator, telephone, and credit card machine to complete guest transactions. • Able to identify food and beverage items and follow directions and recipes as dictated by management. • Deal with guests and team members in a tactful and respectful manner. • Ability of simple reading, writing, math, and task completion skills are required. • Must have the following skills: compiling, coordination, following instructions, memorization, problem solving, independent judgment, and decision making. • Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate. • Must be a minimum of 18 years of age. EDUCATION and/or EXPERIENCE • Previous cashiering or food handling experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities. CERTIFICATES AND LICENSES • Must obtain and maintain appropriate licensing with the Alcohol Awareness Card. PHYSICAL DEMANDS • While performing the duties of this job, the team member is constantly standing, frequently walking, reaching overhead, bending over, crouching, kneeling and balancing during the duration of their shift. • Must be able to push/pull up to 50lbs occasionally. • The team member will frequently have repetitive use of both hands and occasional light and firm/strong grasping motions as well as finger dexterity. • Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision. • The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT • Work performed indoors alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices. • The noise level in the work environment is usually moderate. • Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.