Executive

As an Executive in the Collections | Manpower department, you will play a crucial role in ensuring the smooth operation of our collection processes and managing our valuable human resources. Your primary responsibility will be to oversee and optimize the collection process, ensuring timely and accurate recovery of payments. Additionally, you will be involved in talent acquisition and retention, working closely with the HR team to identify and attract top talent to join our dynamic organization. Oversee and manage the entire collection process, including setting up collection strategies and monitoring performance. Ensure timely and effective recovery of payments, maintaining strong relationships with clients and customers. Collaborate with the HR team to identify talent gaps and develop strategies for talent acquisition and retention. Conduct interviews and assess candidates for various roles within the organization, ensuring a strong fit with our company culture. Onboard new employees, providing them with the necessary training and support to excel in their roles. Monitor and evaluate employee performance, providing regular feedback and coaching to drive continuous improvement. Implement and maintain efficient HR policies and procedures, ensuring compliance with legal and regulatory requirements. Handle employee relations and address any concerns or issues that may arise, fostering a positive and inclusive work environment. Assist in developing and implementing training programs to enhance the skills and knowledge of our workforce. Stay updated with industry trends and best practices, continuously seeking opportunities for process improvement and innovation. Bachelor's degree in Business Administration, Finance, Human Resources, or a related field. Minimum of 3 years of experience in a similar role, preferably in a collections or HR capacity. Strong knowledge of collection processes and techniques, with a proven track record of successful payment recovery. Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships. Proficiency in MS Office suite and familiarity with HRIS systems. Analytical mindset with the ability to interpret data and make informed decisions. Strong organizational skills and attention to detail. Ability to work independently and manage multiple tasks simultaneously. Excellent problem-solving and conflict resolution skills. Flexibility and adaptability to changing work environments and priorities.