CX Supply Chain Specialist (German)

Key Responsibilities: Order Management & Customer Service - Manage and process customer orders in SAP and related systems. - Monitor order fulfillment and coordinate activities with Sales, Logistics, and Production teams. - Handle scheduling agreements, order adjustments, and rolling date changes. - Support customers and internal stakeholders by resolving order-related inquiries and issues. - Create and maintain customer master data and support account setup activities. Logistics & Supply Chain Coordination - Coordinate annealing planning and monitor material availability and delivery schedules. - Support material reallocations and collaborate with Quality, Dispatch, and Warehouse teams. - Manage logistics documentation, including insurance-related documents. - Ensure effective communication between internal departments and external partners. Finance & Administration - Verify and process invoices and financial documentation. - Support monthly closing activities and invoice reconciliation. - Monitor consignment stock settlements and financial transactions. - Cooperate with Controlling and Finance teams on billing and credit/debit note processes. Systems & Process Support - Maintain pricing data and order confirmations in relevant systems. - Support IT-related integrations and process improvements. - Create and manage tickets, reports, and operational documentation. - Contribute to continuous improvement and optimization initiatives. What We Are Looking For: Skills & Competencies - Strong analytical and problem-solving abilities. - Excellent attention to detail and accuracy. - Well-developed organizational and planning skills. - Effective communication and stakeholder management capabilities. - Customer-oriented mindset and strong teamwork skills. - Ability to work independently and manage priorities in a dynamic environment. - Flexibility, adaptability, and resilience under pressure. Technical Requirements: - Fluent German and English, both written and spoken. - Strong MS Office skills, especially Excel. - Knowledge of SAP and supply chain processes is highly desirable. - Understanding of logistics, order management, and financial operations. Qualifications: - Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field. - 5-7 years of experience in Supply Chain, Order Management, Logistics, or a similar role.