Senior Business Analyst - Digital Investment Products

Contract of employment Salary range: 13870-21270PLN gross We are looking for a Senior Business Analyst who will work on a banking project in a field of a retail investment products. Your duties: Analysis and design of digital processes and customer journeys for retail investment products, including equities, ETFs, investment funds, investment advisory and Wealth Management services. Design and optimisation of mobile and self-service investment processes, ensuring an intuitive and efficient customer experience. Analysis of business requirements related to digital investment onboarding, account opening, product selection and investment servicing. Gathering and translating stakeholder needs into business requirements, user stories and acceptance criteria. Mapping and optimisation of end-to-end customer journeys, identifying pain points, process gaps and opportunities for automation or simplification. Close cooperation with UX/UI designers and backend development teams to ensure that business requirements are reflected in both the customer experience and underlying system capabilities. Supporting the design of digital solutions compliant with relevant MiFID requirements, particularly where regulation impacts onboarding and the digital sale of investment products. Supporting backlog refinement, prioritisation and product development throughout the delivery lifecycle. Participation in solution validation and acceptance to ensure that implemented functionality meets both business and end-user needs. Cooperation with stakeholders from banks, brokerage firms and investment fintechs, particularly in projects focused on modern digital investment platforms and retail investment services. Requirements: Min. 5 years of experience in a Business Analyst role Strong banking domain experience (especially in the field of investments, retail banking) Ability to independently manage an analysis workstream and deliver high-quality outputs. Strong stakeholder management and workshop facilitation skills. Confidence working directly with clients and presenting recommendations. Ability to structure ambiguous problems and turn them into clear next steps. Fluent Polish Good English and strong communication skills. Experience working with technology and delivery teams in Agile environments. We offer: Hybrid work in our office in Warsaw Benefit package tailored to your needs (medical, sport, lunch subsidy, life insurance, etc.) Online training and certifications\ Access to e‑learning platform Work From Anywhere (up to 140 days/year abroad) Social events