Project Support Officer

Project Support Officer Location – Parramatta, other locations may be considered Employment type – Temporary till June 2028 Salary – GR 3/4 - $87,199 - $95,482 plus superannuation Your role Homes NSW is a division of the Department of Communities and Justice. It brings together the housing and homelessness functions of the Department of Communities and Justice, the NSW Land and Housing Corporation, Aboriginal Housing Office and key worker housing functions from across government all under one roof. Homes NSW leads work to deliver more social and affordable housing, end the cycle of homelessness, and deliver quality public housing to our 262,000 tenants across NSW. Provides high quality executive, project and administrative support, to enable the efficient and effective operation of the Business Unit. What you’ll do Provide executive and secretarial support, including coordinating appointments, meetings, travel (transport and accommodation) Review and track incoming correspondence such as Briefing Notes and Ombudsman Enquiries to determine appropriate actions and escalate when necessary. Provide support in respect to financial administration, compiling reports and preparation of documentation. Provide general administrative support in preparing a range of correspondence including letters, registers, reports and spreadsheets to support the Business Unit needs. Assist with the testing of business systems, acquisition and analysis of data, identifying potential trends and representing data graphically for inclusion in various stakeholder reports and documentation. Monitor the performance of administration and project services in terms of meeting the Unit’s needs, identifying areas for improvement, making recommendations and coordinating approved actions to increase the efficiency of administration and project processes. What we’re looking for Good organisational skills, the capacity to undertake and complete several tasks concurrently, maintain attention to detail and meet deadlines. Intermediate MS Word, Excel and PowerPoint skills Broad experience in providing executive, secretariat, administrative, financial and related support services. Experience managing maintenance requests to a successful outcome Excellent customer service and resolution mindset We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. Download the role description . If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here . Search for the job and click the ‘Apply now’ button. What We Offer We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on Working for us. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters. Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment! Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role: In 500 words or less d escribe a time when you managed a maintenance issue that resulted in a tenant or stakeholder complaint. How did you investigate the issue, coordinate the required repairs, keep stakeholders informed, and achieve a positive outcome? Applications close Sunday 18 October at 11:59pm AEST. Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Nicole Gibb at nicole.gibb@homes.nsw.gov.au If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Katie Hardy at katie.hardy@dcj.nsw.gov.au Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website . Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website. Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/ The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.