Systems Engineering SPECIALIST - SCCM/Intune

Req ID: 392090 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Engineering SPECIALIST - SCCM/Intune to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). POSITION DETAILS Job Title: SCCM/Intune Engineer – Endpoint Management Location: India — Pune / Bangalore / Hyderabad / Chennai / Noida (Hybrid) Employment Type: Full-Time (Permanent) Experience: 4–6 years of experience in enterprise endpoint management with demonstrated proficiency in both Microsoft Intune and ManageEngine, preferably in a managed services or IT outsourcing environment. Compensation: Competitive CTC commensurate with experience. Benefits include health insurance (self and family), PF, gratuity, variable performance bonus, leave travel allowance (LTA), and professional certification support. Work Hours: IST - aligned shifts; flexibility required for global client coverage ROLE OVERVIEW We are seeking a skilled SCCM/Intune Engineer to join NTT DATA's India EPM Delivery Centre. This mid-level role involves independently managing end-to-end endpoint lifecycle operations. We are looking for a dedicated ManageEngine Patch Management Engineer to take full ownership of our endpoint security compliance and automated patching lifecycle. In this role, you will manage, configure, and maintain our deployment of ManageEngine Patch Manager Plus (or Endpoint Central patching modules). Your primary goal will be to secure our enterprise environment by systematically deploying OS updates and keeping third-party applications up to date to minimize our corporate vulnerability footprint. KEY RESPONSIBILITIES OS Deployment & Image Management • Design, build, and maintain Windows 10/11 OSD task sequences using SCCM/MDT integration for global client environments. • Manage WinPE boot images, driver packages, and deployment boundaries for OSD operations. • Support OS refresh, wipe-and-reload, and in-place upgrade deployment scenarios. • Troubleshoot OSD failures including PXE boot issues, task sequence errors, and driver conflicts. • Contribute to Windows Autopilot profile configuration and deployment for Intune-managed devices. • Maintain image documentation including build standards, versioning, and patch currency records. Patch Management • Automated Patch Deployment (APD): Design, configure, and manage Patch Manager Plus workflows to automate the entire patching lifecycle—from vulnerability database synchronization to final deployment. • Cross-Platform OS Management: Oversee scheduled and critical patching for a heterogeneous network environment encompassing Windows Endpoints. • Third-Party Application Patching: Package, test, and push updates for an extensive catalog of supported third-party enterprise software (e.g., Adobe, Java, web browsers, and productivity suites). • Test & Approve Testing Ring Processes: Establish strict deployment policies using non-production test groups to verify patch stability before pushing updates into the production environment. • Decline & Exclude Rule Management: Review security advisories and selectively decline patches that cause known infrastructure conflicts or are incompatible with legacy enterprise software. • Compliance Reporting: Utilize the Patch Manager dashboard to generate real-time compliance audits, vulnerability summaries, and endpoint patching health reports for executive leadership. Application & Software Management • Manage complex application deployments using SCCM applications with detection methods, requirements, and dependencies. • Package enterprise applications using .intunewin format and deploy via Intune with advanced targeting. • Support software metering, asset intelligence, and license management activities in SCCM. • Design and implement application supersedence and uninstall workflows. • Collaborate with app packaging teams to validate and test packaged software before production deployment. Infrastructure & Platform Management • Monitor and maintain SCCM site server health, DP replication, and component status for client environments. • Manage Intune connector, certificate infrastructure, and Intune service health. • Develop PowerShell scripts for endpoint automation, reporting, and operational efficiency improvements. • Handle L2/L3 escalations with thorough root cause analysis and permanent fix documentation. • Participate in change management, CAB reviews, and client operational governance calls during IST business hours. REQUIRED SKILLS • Microsoft Intune — device management, compliance, WUfB, Win32 app deployment, Autopilot • ManageEngine — patch management • Microsoft SCCM/ConfigMgr — OSD, applications, collections, and reporting (proficient) • Windows 10/11 image management — task sequences, WinPE, driver management, MDT integration • Azure AD and Hybrid Azure AD join configurations, conditional access, and co-management • PowerShell scripting for automation, reporting, and endpoint remediation • SQL/WQL queries for SCCM inventory and compliance reporting • ITSM operations — incident, problem, and change management (ServiceNow or equivalent) • Strong written and spoken English for client-facing delivery and documentation PREFERRED QUALIFICATIONS • Microsoft Certified: Endpoint Administrator (MD-102) or equivalent • Experience with SCCM-to-Intune co-management and workload migration • Exposure to Qualys, Tenable, or vulnerability management integration with EPM • Experience in NTT DATA, Infosys, Wipro, TCS, HCL, or similar IT outsourcing delivery models MINIMUM EDUCATION Bachelor's degree (B.E./B.Tech/BCA/B.Sc. IT/CS) or MCA from a recognised Indian university. Equivalent experience and industry certifications will be considered. NTT DATA is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, caste, gender, nationality, disability, or any other protected characteristic under applicable Indian law. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .