Manager, Business Continuity

Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Business Continuity Management (BCM) position is a unique career opportunity that could be your next step towards an exciting future. This role serves as a hands-on BCM practitioner within the global BCM program and execute, sustain, and continuously improve Edwards' Business Continuity Management System (BCMS) with a primary focus on the global supply chain, including manufacturing sites and distribution centers, and a secondary focus on critical cross-cutting corporate functions. This is a manager-level individual contributor position with no people-management responsibilities. The role partners with teams globally to strengthen organizational resilience through business continuity planning, risk and impact assessments, exercises, incident response, training, and program improvement. The position operates across regions and time zones and has considerable interaction with site, functional, regional, and senior leadership. Relevant experience may come from BCM, IT disaster recovery (ITDR), emergency management, supply chain resilience, recovery planning, risk assessment, exercises, or incident response. How you’ll make an impact: • Design, develop, implement, and maintain business continuity and crisis management plans in partnership with plan owners across manufacturing sites, distribution centers, and corporate functions, ensuring recovery actions, responsibilities, and supporting playbooks remain current and aligned with enterprise BCM standards. • Conduct and periodically refresh Business Impact Analyses (BIAs) and risk assessments to identify critical processes, dependencies, recovery objectives, threats, vulnerabilities, resiliency gaps, and single points of failure (SPoFs). • Partner with operational, supply chain, and corporate teams to develop, prioritize, and track mitigation strategies and continuity measures, translating assessment findings into practical actions that strengthen operational resilience. • Plan and facilitate tabletop exercises, plan walkthroughs, and functional exercises; document lessons learned, track corrective actions to closure, and incorporate improvements into plans and procedures. • Lead and guide incident management teams (IMTs) during disruptive events, including activations, response actions, stakeholder coordination, and incident communications. • Lead after-action reviews following incidents and ensure findings and lessons learned are incorporated into continuity and crisis management plans, procedures, and mitigation activities. • Develop and continuously improve crisis management procedures, checklists, communication templates, BCM playbooks, tools, and reference materials to support effective response and recovery. • Drive execution of the BCM program roadmap and cross-functional risk initiatives while continuously improving the Business Continuity Management System (BCMS), including standards, processes, procedures, dashboards, progress reporting, and executive briefings. • Own, manage, and administer the BCM software platform (e.g., Fusion Risk Management), ensuring data quality, plan relevance, platform effectiveness, and appropriate stakeholder access. • Engage and influence site, functional, and regional leaders, including plant managers and department leaders, to drive alignment with enterprise BCM standards, responsibilities, mitigation priorities, and resource requirements. • Design and deliver BCM training, awareness, and capability-building activities that enable stakeholders to effectively execute their continuity and crisis management responsibilities. • Present risk analyses, program progress, and recommendations to senior leaders and serve as a BCM subject matter expert to adjacent resilience and risk initiatives, including strategic sourcing resilience and IT resilience assessments. What you'll need (Required): • Bachelor's degree in business administration, Supply Chain Management, Emergency Management, Risk Management, Engineering, or related field, with 8+ years' experience • Master's degree with 6+ years of relevant experience may substitute for bachelor's with 8+ years • Professional experience relevant to business continuity and organizational resilience, which may include BCM, IT disaster recovery (ITDR), emergency management, recovery planning, business impact or risk assessments, continuity exercises, supply chain resilience, or incident response. • Professional proficiency in English , with strong written and verbal communication skills and the ability to produce executive-quality reports, briefings, presentations, and documentation. • Ability to travel internationally up to 20% of the time, including travel to manufacturing sites, distribution centers, and corporate offices. What else we look for (Preferred): . • Certified Business Continuity Professional (CBCP), or another industry-standard BCM certification demonstrating competency across BCM professional practices. Certification is not required to apply. • Strong project management, analytical, and organizational skills, with the ability to manage multiple concurrent workstreams, timelines, priorities, and stakeholders with strong attention to detail. • Ability to work effectively, independently navigate ambiguity, and make sound decisions under time pressure and during high-stress situations. • Experience in a manufacturing, supply chain, or regulated industry environment; medical device, pharmaceutical, or life sciences experience is preferred. • Experience collaborating and influencing without direct authority across functions, regions, and time zones, including global or multi-site operations. • Proficiency in Microsoft Office 365, including Excel, PowerPoint, Word, and Teams. • Familiarity with BCM standards and frameworks.