Technical Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager based in Canada.

This is a customer-facing technical role focused on helping enterprise customers maximize the value of a rapidly evolving SaaS platform.
You will lead complex integrations, identity management initiatives, data services, and technical implementations throughout the customer lifecycle.
The role combines technical consulting, solution design, troubleshooting, and strategic customer partnership.
You will collaborate closely with Sales, Account Management, Solutions Consulting, Product, Engineering, and Customer Success teams.
As a trusted technical advisor, you will translate business requirements into scalable solutions while identifying opportunities for automation and improved workflows.
You will also act as a senior escalation point for complex technical challenges and contribute to documentation, enablement, and strategic initiatives.
The position is fully remote and supports both North American and European markets, offering broad exposure in a collaborative, high-growth environment.